1.Perednia, Douglas A., M.D., and Allen, Ace, M.D., Telemedicine Technology and
Clinical Applications; JAMA Vol 273, No. 6, Feb. 8, 1995; 484.
2. Id. page 483.
3. Id. page 483.
4. Grigsby, Jim, Ph.D., et. al. Report 3: Telemedicine Policy:
Quality Assurance, Utilization Review, and Coverage; Center for Health Policy
Research; August 1994; page 2.14.
5. OSU College of Osteopathic Medicine, Oklahoma State University, Telemedicine
Training and Research Center; Combined Medicine and Technology; educational
brochure; 1995.
6. U.S. Congress, Office of Technology Assessment; Bringing Health
Care OnLine: The Role of Information Technologies; OTA-ITC-624 (Washington,
D.C.: U.S. Government Printing Office, September 1995); page 175.
7. Id. page 175.
8. Id. page 174.
9. The Warner Group; California Department of Corrections Video
Communications Strategic Plan; April 1996; p.II-1.
10. Sandberg, Leslie A.; Working Paper; Telemedicine & Past, Present &
Future; Strategic Planning Working Document for CalTrans, Center for the New
West, 1995.
11. Getting Results: The Governor's Council on Information
Technology, State of California, p.36.
12. Anon.; Violence Intervention Program at Los Angeles County
and University of Southern California Medical Center; Program Brochure; 1996.
13. Anon.; Fact Sheet; County of Riverside, Department of Mental Health; 1996.
14. Western Consortium for Public Health; Department of Technical and
Information Services; Berkeley, CA; Information Sheet; December 11, 1995.
15. See The Warner Group at II-1.
16. See The Warner Group, page II-2.
17. Demers, Ray Y., M.D., Ph.D., et. al.; An Exploration of the
Dimensions of Illness Behavior; Journal of Family Practice; vol. 11, No. 7,
1980, page 1085.
18. Vickery, Donald, M.D.; Medical Self Care: A Review of the
Program and Concept Model; American Journal of Health Promotion; Summer 1986;
page 23.
19. Anon.; California Healthy Cities Resource Guide, 2nd Edition;
Western Consortium for Public Health; 1992; page 2.2.
20. Id. page 3.5.
21. Anon; Executive Summary; All Kids Count Project; August 1996.
22. See Perednia at 486.
23. Id. 485.
24. See Perednia page 483.
25. Rigdon, Joan E.; Blurring The Line; Wall Street Journal; March 28, 1996;
page R20.
26. See Perednia page 487.
27. Karinch, Maryann; Telemedicine; 21st Century Online Magazine;
October 19, 1996; pages 1-5.
28. Id.
29. Id.
30. See Grigsby at page 3.1.
31. Id.
32. Anon; Legal and Regulatory Update; Center for Telemedicine
Law; August 1996; page 2.
33. Anon; Legal and Regulatory Update; Center for Telemedicine
Law; August 1996; page 4.
34. See A. Jergensen, "Videotapes of Therapy Sessions,"
Newsletter of CMRA (Jan. 1991) at 10; A. Jergensen and S. Schmidt, "The Use
of Audio Recorded Test Reports," Newsletter of CMRA (March 1990) at 12.
35. See S. Norton, E. Lindborg, and C. Delaplain, "Consent
and Privacy in Telemedicine," 52 Hawaii Medical Journal 340 (Dec. 1993)
(practitioners discuss patient experiences and perceptions with telemedicine
consultations).
36. A chorus of alarmist articles has swelled the press regarding
the dangers of electronic medical records. See, e.g., J. Appleby, "Your
Medical Records: Really Yours?" ContraCosta Times (Nov. 13, 1995); B.
Woodward, "Who Will Read Our Medical Records," The Sacramento Bee
(Nov. 20, 1995). These have been matched by rosy, feelgood stories on
telemedicine which downplay the dangers of electronic databases. See, e.g., M.
Werber Serafini, "HighTech House Calls," National Journal (Feb. 3,
1996).
37. Cal. Civ. Code 56 et seq.
38. Cal. Civ. Code 56.10(a); 56.26(a).
39. Cal. Civ. Code 56.13; 9 Cal. Code of Regs. 7140.5.
40. Cal. Health & Saf. Code 123149(g).
41. 9 Cal. Code of Regs. 7140.5(5).
42. 9 Cal. Code of Regs. 7140.5(7).
43. Civ. Code 56.14. 11.
44. Cal. Civ. Code 56.35.
45. Every state has adopted some privacy protection, usually
through a combination of state constitutional safeguards, criminal and civil
statutes, and common law and administrative adjudication. In general, state laws
or case law recognize that patients have the right to limit the dissemination of
the information and the right to control, within certain limits, where the
physical records will be sent. However, there is an implied consent by the
patient that hospital personnel other than the attending physician have the
right to access patient information when the reason for the access is
legitimate, and third parties may, in certain cases, have access to these data,
such as when there are necessary circumstances. T. Eid, "Roadblocks on the
Information Superhighway: Removing the Legal & Policy Barriers to
Telemedicine," Vision Becomes Reality (Jan. 1995) at
48.
46. See Sheri Alpert, "Smart Cards, Smarter Policy: Medical
Records, Privacy, and Health Care Reform," Hastings Center Report 13
(Nov.Dec. 1993).
47. The United States is a signatory to the Organization for Economic
Cooperation and Development's "Guidelines Concerning the Protection of
Privacy and Transborder Data Flows of Personal Data." The Guidelines,
however, are nonbinding, and the United States has not adopted a comprehensive
data protection plan on either the national or international level. See "Data
Protection Law in the United States Part I," The DataLaw Report 4 (Jan.
1994). Eid at n.17.
The basic tenets of the confidentiality of the
patient/physician relationship and the patient's right to dictate access to his
or her personal information, have been wellestablished by federal and state
common law, legislation and regulations. Examples of federal "common law"
are Whalen v. Roe, 429 U.S. 589 (1977), which mandated that state health
departments which have reporting requirements have adequate standards and
procedures for protecting the privacy of sensitive medical information, and
United States v. Westinghouse Electric Corp., 638 F.2d 570 (3d Cir. 1980), which
outlined five factors to be balanced when determining the scope of the
constitutional right to privacy. Again, however, this federal common law does
not govern private health care entities.
48. Eid at 47.
49. See Eid at 47; 5 U.S.C. 552a.
50. The federal Freedom of Information Act, which mandates that
the U.S. government grant the public access to federal records and documents,
likewise exempts medical files already in the government's possession from
unauthorized disclosure. See Eid at 48; 5 U.S.C. 552.
51. F. Gilbert, How to Minimize the Risk of Disclosure of Patient
Information Used in Telemedicine," 1 Telemedicine Journal 91, 93 (1995).
52. Id.
53. Id.
54. Id.
55. Id.
56. Id. at 94.
57. Cal. Health & Saf. Code 123149(b).
58. Gilbert at 93.
59. Cal. Health & Saf. Code 123149 (b) and (g).
60. A 1992 report to HHS Secretary Dr. Louis Sullivan by the Work Group for
Electronic Data Interchange (WEDI) estimated that 50 percent of all paper
patient records are incomplete or unaccounted for. T. Eid, "Privacy
Protection for PatientIdentifiable Medical Information," Telemedicine
Action Report Background Papers, (June 1995) at 43.
61. American Civil Liberties Union of Massachusetts, "Privacy
Rights Alert," (October 31, 1995)
[mailto: jwrclum@aol.com].
62. Id.
63. See generally Western Governors' Ass'n Telemedicine Action
Rep. (1995) (discussing the "most significant barriers to telemedicine,"
including an inadequate information infrastructure, regulatory distortions,
public and private reimbursement policies that do not compensate for
telemedicine services, physician licensing and credentialing rules that
discourage physicians from practicing telemedicine within state and across state
lines, concerns about malpractice liability associated with telemedicine, and
concerns about the confidentiality of patient information).
64. There are five major professional liability carriers that
provide coverage to physicians licensed in California which number 71,422
according to the Medical Board of California or 89,139 based on California
Medical Association figures. The five carriers presently insure a total of
39,997 California licensed physicians as follows: (Source: Individual Liability
Insurer)
| Carrier | Total M.D.s Insured | No. CA M.D.s Insured | % Insured: CA/Total |
| SCPIE | 10,179 | 10,170 | 100%
|
| CAP/MPT | 4,400 |
4,270 | 97% |
| Doctors' Co. | 18,236 |
9,268 | 50%
|
| MIEC | 5,112 |
3,312 | 65% |
| Norcal |
12,812 | 11,168 | 95%
|
| Totals: | 50,739 |
39,997 | |
65. The involvement of large telecommunications conglomerates and their "deep
pockets" might also provide powerful incentives for plaintiffs to bring
malpractice actions involving telemedicine.
66. See, e.g., Keene v. Wiggins, 69 Cal. App. 3d 308, 31213 (Ct. App. 1977)
(recognizing that, had physician volunteered care or treatment or otherwise
attempted to serve or benefit the worker, there would be duty running to the
worker).
67. See generally George E. Stevens, Ph.D., Physician's Liability
Created by Telephone and Other Communications, Trauma, April 1993, at 45
(discussing cases that involve malpractice liability arising from telephone
communications between physician and patient).
68. Clarke v. Hoek, 174 Cal. App. 3d 208, 217 (Ct. App. 1985).
69. Hill v. Kokosky, 463 N.W. 2d 265, 266 (Mich. Ct. App. 1990).
70. Robbins v. Footer, 553 F.2d 123, 12829 (D.C. Cir. 1977) (concluding that a
specialist should be held to the standard of care based on the national standard
in his specialty).
71. See 2 B.E. Witkin, California Procedure 461 (3d ed. 1985); see also Burnham
v. Superior Court, 495 U.S. 604, 619 (1990) (stating that "jurisdiction
based on physical presence is one of the continuing traditions of our legal
system").
72. See 2 Witkin, supra note 15, at page 494.
73. 2 id. at 712; Cal. Civ. Proc. Code º 410.30 (West 1990)
(California codification of the inconvenient forum doctrine).
74. See Hector v. CedarsSinai Medical Center, 180 Cal. App. 3d 499, 50203
(holding that, while the manufacturer may be held strictly liable for a
defective pacemaker, the hospital could not, because a hospital is a provider of
professional medical services, not a supplier of products). However, where
equipment failure occurred as a result of negligent maintenance or operation,
rather than an inherent defect in the equipment, such reasoning would not apply,
and the hospital or physician responsible for proper maintenance or operation
would likely be held liable.
75. In 1932 the entire tugboat industry was declared negligent
for failing to provide radio equipment after that technology bacame available.
T.J. Hooper v. Northern Barge Corp., 60 F.2d 737 (2d Cir. 1932), cert. Denied,
287 U.S. 612 (1932). However, the judge noted that it was an exceptional case,
and that "in most cases reasonable prudence is in fact common prudence."
Id. At 739 (emphasis added). Given that the use of the telemedical technologies
is still relatively new, it is unlikely that the courts will find a physician or
hospital negligent simply on the basis that the physician or the hospital has
not implemented the technologies. However, as the practice of telemedicine
becomes more common and the telemedical technologies become more accessible,
there will likely be a corresponding increase in the expectation of their use.
76. Cal. Health & Safety Code 1340 et seq.
77. Cal. Welfare and Institutions Code 14089 et. Seq.
78. Cal. Lab. Code 5150 et seq.
79. 10 CCR 130051 (H).
80. 10 CCR 1300.51(H).
81. Cal. Lab. Code 4600.5. Licensed Knox-Keene health plans,
disability insurers licensed by the California Department of Insurance, or other
entities may apply to become HCOs. See 8 CCR 9771. If the health care
organization is a licensed Knox-Keene plan, the DWC will grant certification as
an HCO if the plan is in good standing with the DOC. The Knox-Keene plan must
provide the DWC with information, reports and records prepared and submitted to
the DOC pursuant to the Knox-Keene Act, including information relating to
provider accessibility. See 8 CCR 9771(d).
82. See Cal. Lab. Code 5177(e); 10 CCR 1959(G).
83. 10 CCR 1959(G).
84. 10 CCR 1959(G).
85. See 8 CCR 9770 et seq.
86. See 8 CCR 9770 et seq.
87. The HCO must provide information on expected case load and methodology, data
and assumptions used in the calculations.
88. 8 CCR 9773(b)
89. 22 CCR 53000.
90. 22 CCR 53230.
91. 22 CCR 53911.5.
92. See 22 CCR 53911.5(a).
93. See 22 CCR 53922.5. An eligible beneficiary may, however,
voluntarily choose to receive services from the GMC plan with service sites
exceeding the maximum distance specified above.
94. Eid, Troy. "Roadblocks on the Information Superhighway:
Removing the Legal and Policy Barriers to Telemedicine." Vision Becomes
Reality: The Journal of the National Information Infrastructure Test Bed at 49
(January 1995).
95. Berger, Scott B., M.D., Ph.D. and Cepelewicz, Barry B., M.D.,
JD. "Review: Medical-Legal Issues in Teleradiology (reprint for publication
in American Journal of Roentgenology (AJR) at 3.
96. Id.
97. Gilbert, Francoise, Esq. "Licensure and Credentialing Barriers to the
Practice of Telemedicine." Western Governors Association Telemedicine
Action Report: Background Papers (1995) at 33.
98. See Gilbert; see also Eid.
99. See Gilbert at 28. As Gilbert
indicates, this is clearly the case for hospitals. However, managed care
organizations that define their network of providers by contractual
relationships are less dependent upon physical sites to determine who is
practicing medicine on their behalf.
100. See 22 CCR 70703(a).
101. See 22 CCR 70703(c). In addition, it constitutes
unprofessional conduct for a physician to practice medicine in a licensed
hospital that has five or more physicians on the medical staff, if the
hospital's board of directors has failed to establish rules organizing the
physicians who are permitted to practice in the hospital into a formal medical
staff. The staff appointments must be made on an annual or biennial basis. See
Cal. Bus. & Prof. Code 2282.
102. Sanders, J. H. and Bashshur, L.L.: Challenges to the
Implementation of Telemedicine; Telemedicine Journal 1:115-123 (1993).
103. See Barry at 3.
104. See Gilbert at 34.
105. Id. at 29.